Returns Policy

Return Policy

We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return policy. Please read the following guidelines to ensure a smooth return process:

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1. Returns Eligibility:

• Items must be unused, undamaged, and in their original packaging.

• Returns must be initiated within 30 days of the delivery date.

2. Non-Returnable Items:

• Personalized or customized items.

• Items marked as final sale.

• Downloadable software products.

3. Return Process:

• Contact our customer service team to initiate a return request.

• Provide your order number and reason for return.

• Once your return request is approved, you will receive instructions on how to return the item.

4. Refund Method:

• Refunds will be issued to the original payment method within 5 business days after we receive and inspect the returned item.

5. Return Shipping:

• Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective item.

6. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately for assistance. We will arrange for a replacement or refund.

7. Restocking Fee:

• A restocking fee may apply for certain returns. This fee will be deducted from your refund amount.

8. Exchanges:

• We currently do not offer exchanges. If you need a different item, you may return the original item for a refund and place a new order.

9. International Returns:

• International returns may be subject to additional shipping fees and customs duties. Please contact us for assistance with international returns.

10. Contact Us:

• If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team.